MANUFACTURER APPROVED
Certified Rational Service Partner
Apeiron is approved by Rational to service and repair their equipment. That means manufacturer-trained technicians, genuine parts and warranty work carried out properly — so your Rational oven keeps performing the way it was built to.
- Approved for Rational warranty work
- Technicians audited & trained by Rational yearly
- Genuine Rational parts carried on every van
What Being a Rational Service Partner Means for You
Rational build some of the most capable combi ovens in the industry, and they’re strict about who is allowed to work on them. Certified Service Partner status isn’t something a company can simply claim — it’s awarded by Rational, and it’s audited.
For you, that matters in three practical ways. Warranty work can be carried out without putting your cover at risk. Our technicians are trained by Rational every year, so they know the current models and fault patterns rather than guessing. And we carry genuine Rational parts on the van, which is why most faults are resolved on the first visit rather than turning into a week of downtime.
Whether you need a one-off repair, a service schedule, or advice on a new Rational oven, you’re dealing with a team the manufacturer has approved to do the work.
WHAT'S INCLUDED
Our Rational Service & Repair Work
Warranty work
Approved to carry out Rational warranty repairs, so your cover stays intact.
Breakdown repairs
Fast diagnosis and repair across the full Rational range, most fixed in a single visit.
Planned servicing
Scheduled servicing that keeps your oven efficient, compliant and reliable.
Genuine parts
Authentic Rational parts carried on every van and fitted correctly.
Deep cleaning & care
Descaling, care products and advice to protect the oven between services.
Advice & supply
Guidance on the right Rational model for your menu, plus supply and installation.
THE PROCESS
How a Rational Callout Works
1. Tell us the model & fault
Call us with the model and any error code showing. It helps us arrive with the right parts.
2. We schedule an engineer
Business-critical breakdowns are prioritised and we’ll give you a realistic timescale straight away.
3. Diagnose & repair
A Rational-trained technician diagnoses the fault and repairs it, usually on the first visit.
4. Test, report & support
We test the oven, document the work, and can set up ongoing servicing if you want it.
THE PROCESS
How a Rational Callout Works
1. Tell us the model & fault
Call us with the model and any error code showing. It helps us arrive with the right parts.
2. We schedule an engineer
Business-critical breakdowns are prioritised and we’ll give you a realistic timescale straight away.
3. Diagnose & repair
A Rational-trained technician diagnoses the fault and repairs it, usually on the first visit.
4. Test, report & support
We test the oven, document the work, and can set up ongoing servicing if you want it.
FAQS
Frequently Asked Questions
A Certified Rational Service Partner is a service company approved directly by Rational to service and repair their equipment. Partners are audited and their technicians trained by Rational each year to make sure work meets the manufacturer’s standards.
Yes. As a Certified Rational Service Partner we carry out both warranty and non-warranty work on the full Rational range, so your warranty stays intact.
We service and repair the full Rational range, including the iCombi and SelfCookingCenter combi ovens and the iVario range. If you’re unsure about your model, call us with the serial number and we’ll confirm.
We carry an extensive range of parts on every van, which is why we achieve a high first-time fix rate. Where a specific part needs ordering we’ll tell you up front and get it to you as quickly as possible.
Yes. We service and repair Rational equipment regardless of who originally supplied or installed it.
Rational Oven Needing Attention?
Manufacturer-approved service, repair and warranty work on the full Rational range. Call us or send an enquiry.